DMCA POLICY

COPYRIGHT INFRINGEMENT TAKEDOWN POLICY AND INSTRUCTIONS

NESTICT INFOTECH is committed to respecting intellectual property rights and has established the following procedure for processing copyright infringement complaints and takedown requests.

This Copyright Infringement Takedown Policy applies to content made available through websites, platforms, systems, and services operated by NESTICT INFOTECH.

This policy does not replace or modify the Terms of Use, Terms of Service, Terms and Conditions, Acceptable Use Policy, or any other applicable terms published by NESTICT INFOTECH. It also does not replace any applicable copyright laws or other legal obligations in the jurisdiction where NESTICT INFOTECH operates or is registered.

1. Copyright Infringement Notices

NESTICT INFOTECH will process copyright infringement claims upon receipt of a written notification containing the information required by applicable law and this policy.

Where appropriate and where NESTICT INFOTECH has the legal and technical ability to do so, we may:

  • Remove or disable access to content that is reasonably claimed to be infringing.
  • Request that a relevant third-party service provider remove or disable access to the content.
  • Notify the person or entity responsible for the allegedly infringing content.
  • Take reasonable steps against users who repeatedly infringe intellectual property rights.

NESTICT INFOTECH will process copyright complaints in accordance with applicable law and the relevant provisions contained in our Terms of Use, Terms of Service, Terms and Conditions, Acceptable Use Policy, or other applicable agreements.

2. How to Submit a Copyright Infringement Notice

If you believe that your copyrighted work has been copied, adapted, reproduced, displayed, distributed, transmitted, rebroadcast, redistributed, re-streamed, encoded, transcoded, or otherwise used in a manner that infringes your copyright or other intellectual property rights, you may submit a written copyright infringement notice to our designated contact.

Your notification should contain substantially the following information:

  1. Signature

    2. An electronic or physical signature of the copyright owner or a person authorized to act on behalf of the copyright owner.

  1. Identification of the Copyrighted Work

    2. Identification of the copyrighted work or works that you claim have been infringed.

  1. Proof or Description of Ownership

    2. A description of the copyrighted work and, where applicable, information showing where an original or authorized copy of the work can be found.

Examples may include:

The URL of a website where the work is lawfully published. The title, edition, and relevant pages of a book. * Registration or other ownership information, where applicable.

  1. Identification of the Allegedly Infringing Material

    2. A clear description of the material that you believe is infringing and sufficient information to enable NESTICT INFOTECH to locate it.

  1. Location of the Material

    2. Where applicable, provide the URL or other specific location of the allegedly infringing material on the NESTICT INFOTECH website, network, or service.

  1. Complainant Information

Full name Physical or mailing address Telephone number Email address

  1. Good-Faith Statement

    2. A statement that you have a good-faith belief that the disputed use of the material is not authorized by the copyright owner, the copyright owner's agent, or applicable law.

  1. Accuracy and Authority Statement

    2. A statement that, under penalty of perjury where applicable, the information contained in the notification is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Incomplete notices may not be actionable. NESTICT INFOTECH may request additional information where reasonably necessary to evaluate a complaint.

3. Processing of Valid Notices

Upon receiving a sufficiently complete copyright infringement notice, NESTICT INFOTECH may take appropriate action, which may include:

  • Removing or disabling access to the allegedly infringing content.
  • Contacting the relevant content provider or account holder.
  • Forwarding the complaint or relevant portions of the complaint to the alleged infringing party, where permitted or required.
  • Notifying the content provider that access to the material has been restricted or removed.
  • Taking further action where required by applicable law.

NESTICT INFOTECH may also take action against accounts or users that repeatedly infringe intellectual property rights, subject to applicable law and our internal policies.

4. Important Notice to Copyright Complainants

The copyright complaint procedure is intended solely for reporting alleged copyright infringement.

Please do not use the copyright contact information for unrelated matters, including:

  • Technical support requests.
  • Customer service inquiries.
  • Billing questions.
  • Account-related requests.
  • Spam complaints.
  • Email abuse reports.
  • General website inquiries.

Such requests should be directed to the appropriate NESTICT INFOTECH support or administrative contact.

Warning Regarding Misrepresentation

You should carefully verify your claim before submitting a copyright infringement notice.

Knowingly submitting a materially false or misleading claim that content is infringing may expose the complainant to legal liability, including potential damages, costs, and attorneys' fees, where provided by applicable law.

5. Designated Copyright Agent

Copyright infringement notices should be submitted to:

NESTICT INFOTECH Attn: Legal Department Mombasa, Kenya

Copyright Infringement Email: [support@nestict.com](mailto:support@nestict.com)

Please use the subject line:

Copyright Infringement Notice

Copyright infringement claims that contain the required information will be reviewed and processed in accordance with applicable law and this policy.

6. Counter Notification

If you are a customer or user of a NESTICT INFOTECH service and your material has been removed or access to it has been disabled following a copyright infringement complaint, you may submit a written counter notification if you believe that:

  • You are the copyright owner;
  • You are authorized to use the material; or
  • The material was removed as a result of mistake or misidentification.

A counter notification should contain substantially the following information.

6.1 Required Information

  1. Signature

    2. Your physical or electronic signature.

  1. Identification of the Removed Material

    2. Identification of the material that was removed or disabled and the location where the material appeared before removal or disabling.

  1. Good-Faith Statement

    2. A statement, under penalty of perjury where applicable, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.

  1. Contact Information

Full name Physical or mailing address Telephone number Email address

  1. Jurisdiction and Service Statement

    2. Where applicable under the governing law, a statement that you consent to the jurisdiction of the appropriate court and will accept service of process from the person who submitted the original copyright complaint or that person's agent.

7. Processing Counter Notifications

Upon receiving a valid counter notification, NESTICT INFOTECH may:

  1. Provide the original complainant with a copy of the counter notification where required or permitted by applicable law.
  2. Notify the original complainant that the removed material may be restored or access may be reinstated in accordance with applicable law.
  3. Restore the material or cease disabling access where legally required, unless the original complainant provides appropriate evidence of legal proceedings or other circumstances preventing restoration.

Where a specific statutory procedure applies, NESTICT INFOTECH will follow the applicable statutory timelines and requirements.

8. Claims and Counterclaims

NESTICT INFOTECH generally does not determine the ultimate merits of competing copyright ownership claims.

Where appropriate, the parties may be required to resolve ownership or authorization disputes directly or through the applicable legal process.

Accordingly, NESTICT INFOTECH may remove, disable access to, or restore content based on applicable law, valid legal notices, court orders, or the procedures established in this policy.

9. Counter Notification Contact

Counter notifications should be submitted to:

NESTICT INFOTECH Attn: Legal Department Mombasa, Kenya

Email: [support@nestict.com](mailto:support@nestict.com)

Please use the subject line:

Copyright Counter Notification

10. Repeat Copyright Infringers

Where appropriate and to the extent permitted by applicable law, NESTICT INFOTECH may restrict, suspend, or terminate accounts or access to services belonging to users who repeatedly infringe the intellectual property rights of others.

The action taken may depend on the circumstances, the applicable law, the nature and severity of the alleged infringement, and the user's history of infringement complaints.

11. Third-Party Services

Some content, services, infrastructure, or functionality available through NESTICT INFOTECH websites may be provided, hosted, or operated by third parties.

Where content is hosted or controlled by a third party, NESTICT INFOTECH may forward an appropriate copyright complaint to the relevant provider or request that the provider take appropriate action.

NESTICT INFOTECH cannot guarantee that third parties will take action in response to a complaint.

12. Legal Disclaimer

This policy is intended to provide general information about the procedure used by NESTICT INFOTECH for handling copyright infringement complaints.

Nothing in this policy constitutes legal advice or creates rights beyond those provided by applicable law.

This policy does not replace:

  • Applicable copyright legislation.
  • NESTICT INFOTECH Terms of Use.
  • NESTICT INFOTECH Terms of Service.
  • NESTICT INFOTECH Terms and Conditions.
  • NESTICT INFOTECH Acceptable Use Policy.
  • Other agreements or policies applicable to a particular NESTICT INFOTECH service.

Where applicable law imposes requirements that differ from this policy, NESTICT INFOTECH will follow the requirements of the applicable law.

13. Contact Information

Copyright Infringement Notices

NESTICT INFOTECH Attn: Legal Department Mombasa, Kenya

Email: [support@nestict.com](mailto:support@nestict.com)

General Support

Email: [support@nestict.com](mailto:support@nestict.com)

Support Website: www.community.nestict.com

14. Policy Updates

NESTICT INFOTECH may update this Copyright Infringement Takedown Policy from time to time.

When changes are made, the revised version may be published on the applicable NESTICT INFOTECH website together with an updated effective or revision date.

Users and rights holders are encouraged to review this policy periodically.

Last Updated: 20th August 2026

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